At Valvet, we strive to provide you with the best shopping experience, which includes fast and reliable shipping. Our goal is to ensure your order arrives quickly and safely, so you can enjoy our luxurious velvet fabrics and products as soon as possible.
Processing Time:
- Orders are typically processed within 1–2 business days, excluding weekends and holidays.
- Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Rates:
- Shipping rates are calculated at checkout based on your location, the weight of your order, and your selected shipping method.
- We offer standard, expedited, and express shipping options to accommodate your needs.
Domestic Shipping:
- We ship to all locations within [Country] via trusted carriers.
- Delivery times vary depending on the shipping method chosen:
- Standard Shipping: [X]–[X] business days
- Expedited Shipping: [X]–[X] business days
- Express Shipping: [X]–[X] business days
International Shipping:
- We also offer international shipping to select countries. Shipping times and rates will vary depending on the destination.
- Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient.
Order Tracking:
- Once your order is shipped, you will receive an email with tracking information so you can follow your package's journey.
Lost or Damaged Items:
- If your order is lost or damaged during transit, please contact us immediately at [Customer Service Email]. We will work with the carrier to resolve the issue and ensure you receive your products in perfect condition.
Address Accuracy:
- Please ensure that the shipping address you provide is accurate. We are not responsible for delays or misdeliveries caused by incorrect or incomplete shipping addresses.
Returns and Exchanges:
- For details on our return and exchange policy, please visit our [Returns & Exchanges Page].
If you have any questions or concerns regarding shipping, feel free to contact our customer support team at [Customer Service Email].
Thank you for shopping with Valvet!
Feel free to customize any details, such as delivery times or shipping methods, based on your store's policies. Let me know if you'd like further adjustments!